Terms of Service
The terms governing access to and use of Zancan Digital's web applications, digital platforms, guided programs, and educational content.
1. Acceptance of the Terms
These Terms of Service ("Terms") govern your access to and use of the web applications, digital platforms, guided programs, and educational content offered by Zancan Digital LTDA ("Zancan Digital", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
2. Company Information
Zancan Digital LTDA is a company incorporated in Brazil, with its registered address at Rua Verona, 253, Residencial Tartarelli, Terra Boa, Paraná, Brazil (CNPJ / Brazilian Tax ID: 56.901.748/0001-10).
3. Digital Products and Services
Zancan Digital develops and commercializes web applications, digital content platforms, guided online programs, and educational resources (the "Services"), delivered entirely online. Specific features, access conditions, and pricing are presented at the time of purchase.
4. Eligibility
Our Services are intended for adults capable of entering into a binding agreement under applicable law. By using our Services, you confirm that you meet this requirement.
5. Customer Accounts
Some Services may require you to access an account or personal area to use the digital product you purchased. You are responsible for maintaining accurate access information and for activity that occurs through your access.
6. Access Credentials
You are responsible for keeping your access credentials confidential. If you believe your access has been used without authorization, contact us as soon as possible.
7. One-Time Purchases
Some digital products are offered as one-time purchases. Access conditions for one-time purchases are presented before payment is completed.
8. Subscription-Based Services
Some Services are offered on a subscription basis, with recurring billing at a frequency presented before purchase. Subscription conditions, including price and renewal frequency, are shown clearly at the time of purchase.
9. Prices and Billing
Prices, applicable currency, and billing frequency are presented during the purchase process. Prices may change from time to time, and any changes will apply to future billing cycles as permitted by applicable law.
10. Automatic Renewals
Unless cancelled beforehand, subscriptions may renew automatically at the end of each billing period, at the frequency presented at the time of purchase.
11. Cancellations
You may request cancellation of a subscription at any time. Cancellation conditions, including how requests are processed, are described in our Cancellation Policy.
12. Refund Requests
Refund requests are handled according to our Refund Policy, which describes the applicable conditions and the information required to review a request.
13. Digital Delivery
Our digital products are delivered online. Access instructions are generally provided after payment confirmation, to the email address used during checkout.
14. Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to misuse, reverse engineer, redistribute, or attempt to gain unauthorized access to any part of the Services.
15. Intellectual Property
All content, software, and materials made available through our Services are owned by or licensed to Zancan Digital and are protected by applicable intellectual property laws. Purchasing a digital product grants you a limited, personal, non-transferable right to use the content for your own use, and does not transfer ownership of any intellectual property.
16. Availability of Services
We work to keep our Services available and functioning properly, but we do not guarantee that the Services will be uninterrupted, error-free, or available at all times. We may perform maintenance, updates, or changes that temporarily affect availability.
17. Educational Nature of Content
Our guided programs and educational resources are provided for informational and educational purposes related to personal organization, habits, learning, and self-care. They are not medical, therapeutic, legal, or financial advice, and they do not guarantee specific personal outcomes.
18. Third-Party Services
Our Services may rely on or link to third-party technology providers, including authorized payment processors and infrastructure providers. We are not responsible for the practices or content of independent third-party services.
19. Disclaimer of Warranties
To the extent permitted by applicable law, our Services are provided "as is" and "as available", without warranties of any kind, whether express or implied. Nothing in this section affects any mandatory consumer rights that cannot be excluded under applicable law.
20. Limitation of Liability
To the extent permitted by applicable law, Zancan Digital shall not be liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, our Services. Nothing in these Terms limits liability where such limitation is not permitted by applicable law.
21. Indemnification
You agree to hold Zancan Digital harmless from claims, damages, or expenses arising from your misuse of the Services or your violation of these Terms, to the extent permitted by applicable law.
22. Suspension or Termination of Access
We may suspend or terminate access to the Services in cases of misuse or violation of these Terms, or as required by law, while respecting any mandatory rights applicable to your purchase.
23. Changes to the Services
We may modify, update, or discontinue features of our Services from time to time as part of our continuous improvement process. We will aim to communicate significant changes when reasonably possible.
24. Changes to the Terms
We may update these Terms periodically. The updated version will be posted with a revised "Last updated" date, and continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
25. Governing Law
These Terms are governed by the laws of Brazil, without prejudice to any mandatory consumer protection rights available to you under the laws of your own jurisdiction, which remain applicable.
26. Contact Information
If you have questions about these Terms, contact us using the details below.
Zancan Digital LTDA
CNPJ / Brazilian Tax ID: 56.901.748/0001-10
Rua Verona, 253, Residencial Tartarelli, Terra Boa, Paraná, Brazil
Email: contact@zancandigital.com
WhatsApp: +55 44 99750-1543
Website: https://zancandigital.com/